As we’re sure you are already aware, there are increasing demands in General Practice with fewer resources, including staff, to manage these pressures.
Currently, we are still able to provide a home visiting service where appropriate but we need sufficient time in the day to be able to manage our workforce and ensure that patients get the care that they need.
Therefore, we kindly request that any concerns you have and any potential visit requests are communicated to the surgery by 11am at the very latest.
Late visit requests are affecting our ability to manage patients safely and effectively, often creating more pressures on A&E and out of hours services who are also struggling to meet demand.
Every visit request will be triaged, managed and communicated as necessary.
Thank you for your consideration in this matter.